Why We Shouldnt Be Afraid of Emotions

For so many decades we’ve been taught that Intellectual Intelligence (IQ) is what gets us places in the corporate world, yet nowadays we are seeing that it is more Emotional Intelligence (EQ) that gets us places. IQ is what gets us our position, EQ is what enables us to keep our position and become a great leader.

However we are not taught EQ skills at school, nor at Varsity and certainly not in the workplace. At least not until recently when mentoring and coaching started becoming a profession. And even then, it has only really been aimed at the Senior managers and Executives of an organization.

Its a known fact that the higher up the corporate ladder you climb, it is more about EQ and less about IQ as your day to day duties largely revolve around managing people, teams and divisions to ensure deliverables and business objectives are met.

So what is being done to help the newly appointed junior managers to develop their EQ skills and become better managers and leaders?

If they are the future of a business and are being groomed to take the lead at some point, then surely it should be key for them to as eligible for the development of EQ skills?

There is a huge need to help up and coming managers develop their EQ skills to become better managers. Often they struggle with the transition from being on the same level as their peers to at times having to manage those very same peers.

By becoming self aware of our own emotions and what drives our actions and behavior, we can better self manage as well as others who come into our space by being conscious and aware of the relational space between two people. This is termed as Self Mastery.

If we can practice self mastery in our personal and peer relationships, not only do we become a better, more authentic person, but we also have better quality relationships. Self Mastery teaches us important skills such as: effective communication, hearing vs. listening, conflict and diversity management, empathy, compassion and understanding. It also helps create trust and safety in relationships.

And this is where HR departments can play a big role in creating an environment that enables mentoring and coaching as part of everyone’s career path to help create more authentic, emotionally attuned leaders resulting in a healthier working environment and happier employees all round.

C.A.R.E. To Improve Your Real Estate Business

Do you need more business? Want more money? Want more market share? It’s simple: give more. If you remember anything from this article, let it be those two words – give more. Why? Because it works.

I read recently about research by Arthur Brooks, president of the American Enterprise Institute, who studied 30,000 American families. Brooks discovered a family giving $100 more to charity earns about $375 more income than a non-giving family that is similar in every other factor. For every dollar they give, they earn nearly $4 more. Who would have thought it? In giving, we receive.

But Realtors shouldn’t be giving just because they get something in return. You should give because you earn your living from your community.

But Bob, what should I do? There are so many causes out there.

Let me share some examples. A few months ago NAR highlighted several Realtors making heart-felt differences in their communities:

Bernice and Troy Helman, of Coldwell Banker REALTORS® in Terre Haute, Ind., joined two dozen other business leaders who pledged to live on $4.57 a day for one week (thousands of Hoosiers live on that amount of money every day). It generated tons of local media coverage on the prevalence of hunger. She also launched the “Grillin’ and Chillin'” picnic for local real estate pros that raises $10,000 to $15,000 annually for the poor. And as the 2011 fundraising chair for the local United Way, the Helmans led the charity to a record year of donations — more than $1.8 million.

When Tina McDonough of RE/MAX Select in Renton, Wash., lost her friend, Michelle Brown, to breast cancer in 2008, it touched her deeply. “I watched her 12-year-old daughter and her husband fall apart,” McDonough says. “I had to do something, so I started a team to walk in her memory.” Today, it’s the top fundraising team for the Susan G. Komen organization in the country — it has raised $1.4 million. McDonough also includes the Komen logo on all of her real estate signs.

Joel Pratt of J.L. Pratt, REALTORS in Canton, Mass., raises money and awareness for MatchingDonors, a nonprofit that has saved more than 500 lives by matching kidney donors with recipients. Pratt says every life saved keeps the memory of Lynda, his beloved wife of nearly 25 years, alive. She died in 1998 after a three-year battle with breast cancer.

Kristina Rhodes with F.C. Tucker Emge, REALTORS in Newburgh, Ind., has helped make more than 80 children’s dreams come true with her support for the Make-A-Wish Foundation. When Rhodes learned of Emily Jones, an 11-year-old fighting an aggressive form of cancer, and her dream of taking a Caribbean cruise, she acted. Sadly, Emily’s health never reached a level to allow for the trip. So Rhodes brought the cruise to Emily by arranging a pontoon ride on the Ohio River. “Emily taught me about what’s really important in life and helped me keep things in perspective,” Rhodes said.

So what’s the next step for you? Follow the acronym C.A.R.E. to get started today as a real estate agent who, well, cares:

C – Commit yourself to a cause. If I’ve said it once, I’ve said it a million times: The day you truly commit, your whole world changes.

A – Act on your commitment. The only way anything gets done is through action.

R – Reward yourself. Humans do things because there’s something in it for them. After you act, do something nice for yourself.

E – Enjoy the rewards. I promise, once you start giving back to a cause you care deeply about, you will enjoy your life (and your increased business) more.

Let me hear from you. Are you involved philanthropically in your community? If not, why not? Do you believe if you were to give back to your community your business would grow?

Jobs You Can Do From Your Dorm Room

College students are going to head back to school soon and that means many of them will have to leave their summer jobs behind. While many students will try to find jobs on campus, others will try to stretch the money they saved during the summer. For those that want to make money, but don’t want to work on campus, working from a dorm room may be perfect. These telecommuting jobs are flexible to allow you to keep studying top priority while earning money.

Freelance Writing

Business owners want freelance writers to provide content for their websites. You can write for blogs on topics that interest you. All you have to do is find business owners in niches you like that need content for their sites.

You can find work on Elance, oDesk, and Craigslist. You may have to start working for a lower wage than others to gain experience and a reputation, but once you have that, you’ll be able to get higher paying work.

Data Entry

Many companies are outsourcing their data entry now because it keeps costs low. The data you must enter can be delivered to you via email, and then you’ll be granted access to their database. You will need to take the information sent to you and input it into the database. These jobs are paid by project or per hour depending on the company.

You can find jobs like this on Elance and oDesk, but you can also search large job sites such as Monster.com and Indeed.com for them.

Transcription

Transcription involves taking a recording and typing it out. Many doctors, lawyers, and other professionals need this service because they don’t have the time to convert their recordings to text. You’ll receive audio files via email or mail, and then you’ll have to type them. You can send the text file back via email, which makes it perfect for a college student working in a dorm room.

You can find these jobs on large job search sites because that’s where professionals usually post their needs for transcriptions. You can also work for transcription companies such as Aberdeen, AccuTran Global and Capital Typing.

Get Started Today

The best time to start looking for a job is now. The sooner you start looking, the more prepared you’ll be when you get to school. You’ll be able to learn the jobs you receive before you start classes too. Start with the sites mentioned here and then you can start exploring other options if you have the time.

How to Exude Power: A Few Practical Steps

Let us start by clarifying that this article is not meant for those who were lucky enough to be born powerful. First of all, unlike money and other material things, power is an abstract concept which we should analyze and understand in order to use it to our advantage. In fact, rich and poor people alike can easily trick others into believing that they are powerful, thus making it easier for them to attract friends, clients, customers and even success. For example, every experienced salesman will tell you that people analyze every single aspect of your personality and appearance in order to get a general idea of who you are and what you can do for them. If we keep this simple and yet extremely important rule in mind, it will only take a few easy steps to start exuding power.

Personality and Tricks: Whether you are confident or insecure, you cannot exude power while interacting with people unless you pretend to be confident about yourself. Look into their eyes, be firm, talk about things nobody would disagree on, such as higher values (i.e. the importance of friendship, ethics, morals, love, and professionalism). If you are not a born smooth talker, stay quiet and get others to talk more than you by asking them key questions about their work, family, love life, general views etc. Always try to stay away from sensitive topics, such as religion and politics, as if you disagree with your interlocutor, he will lose his interest. A very useful piece of advice most personality coaches give their patients and clients is that people love hearing their own names, which is why we should do our best to say their names as often as we can during a conversation. Last but not least, do not mention sad or depressing stories and do not talk about your problems, otherwise people will not see you as a charismatic, powerful leader.

Looks and Appearances: If you want to exude power, it is very important that you start paying attention to what your clothes say about your social status and professional achievements. What kind of clothes do powerful people wear? Dolce & Gabbana suits, Ralph Lauren polo shirts, Tommy Hilfiger chinos, designer sunglasses, leather briefcases and expensive smartphones. “Cool, but I can’t afford to spend a fortune on clothes every month!” you may say. Well, most of us can’t, so relax. Fortunately for us, there are alternative ways to get clothes and accessories that can help us exude power. Auction websites, promotional offers and used clothes are your best bet! Nowadays, it is very easy to find cheap designer clothes and expensive accessories online. Look for special offers and used clothes (make sure that they are in excellent condition, though), and stay away from fake clothes as wealthy people who are used to wearing designer clothes and accessories will notice straight away and at that point, they will not respect you anymore.

Isn’t It Time to Wake-Up?

People (at all ages), often say things like, “you made me feel this way”, etc. It just simply isn’t true. Only you decide how you’re going to feel. No one has that power over you.

You get to decide whether or not to react or respond to someone/something. Not the other way around. Now, if you notice you constantly feel bad around someone, you will want to look at why that is. Are you needing to work on setting boundaries with others, is there another reason why this is persisting, or does this person have a negative energy about them and it’s time to take control of who you’re surround yourself with? In any event, it is still your decision on how you react. I remember being told this by someone years ago when I was first entering the self-development arena. I got it intellectually, but didn’t really “get it” on a deeper level. This involves a lot of inner work, and it starts with taking responsibility for every single thing happening in your life.

It amazes me when people complain about not getting the results in their life. You are your only problem. If you aren’t getting what you want externally, something is off internally. What is happening on the outside of you is a direct result of your thinking. Always. Regardless if it’s negative or positive. You need to look inside. Who are you being or not being? What type of thinking is causing you to stay stuck? Do you believe you have to struggle or think the potential clients you are talking to just aren’t ready to take action? You are fooling yourself. This is your subconscious trying to keep you stuck. It has a positive intention, which is to keep you where you feel safe. Growing a business involves risk and putting yourself out there. This can be scary and to the subconscious it’s not a safe zone.

In order to figure out where your thinking is off, you will need to look. If you are speaking to your ideal client and they decide not to move forward with your service, the problem is you. Something is going wrong in the sales conversation. It is likely that you’re stopping yourself from asking those tougher questions because you care too much what they think of you. However, if you don’t ask those tougher questions, they will not see that they need your help and that you’re the one to provide the help.

Look at the results you’re getting/not getting and determine if you’re where you want to be. If they’re in line with your vision, then awesome! If not, take a hard look at your thinking. No one is to blame but you.

Those are some common themes that I see preventing business owners from moving forward. Running a business involves a commitment to doing whatever it takes to succeed. Are you willing to take responsibility for your life / actions / results? Once you do this, you will be amazed at what starts to happen.

How To Keep Your Manufacturing Business Safe And Productive

There are many types of manufacturing facilities that must be operated according to standards to ensure they are safe. Depending on the types of products manufactured, there are always risks associated with the operation. Every manufacturing facility needs a well-planned risk management strategy to address the different situations that occur as a result of the manufacturing process. Although this will help reduce risk a great deal, there is never a guarantee that accidents cannot occur. Manufacturing insurance is designed to give manufacturing companies the protection they need when the precautions they take aren’t enough.

The reason that many manufacturing facilities fail to reach their maximum productivity level is their lack of understanding that productivity and safety are dependent on each other. Putting a risk management strategy in place and having appropriate manufacturing insurance will result in their keeping safety incidents to a minimum and having financial coverage when incidents do occur.

Creating an Effective Risk Management Strategy

Just as different manufacturing businesses operate differently, they also have a different approach to risk management. Those who have successfully implemented risk management into their operation to make it more productive and safe are likely to start by assessing the likelihood of diverse events for assets and operating procedures and then continue with assessing the impact of these adverse events. Next, they will rank the risk for adverse events in these areas and then create a closed loop process to mitigate the risk in each area. This basic structure incorporates identification, quantification and mitigation.

Backing up Your Strategy with Manufacturing Insurance

Nearly every manufacturer needs insurance regardless of the products they make. There are laws imposed on the need for manufacturers to carry insurance that may vary on a state-by-state level. Even in those situations where the rules and regulations are limited, manufacturers should consider their risk potential when determine the degree of manufacturing insurance they need to protect them. Insurance can cover the cost of equipment repairs and replacement, damage to the facilities, or for medical liability in case employees are injured on the job.

General liability is a type of insurance that protects the manufacturer when an injury takes place on their property and they are found to be at fault. Lawsuits can be devastating to your business if you do not have the protection you need to cover any losses that may be awarded. General liability should be the basic part of your coverage that is included in addition to that which applies to your specific risks.

Value of Insurance Your Business

When accidents occur, it can have an impact on your manufacturing business at any level. Loss of equipment or employees can lead to downtime that has a significant impact on your bottom line. Lawsuits or excessive damage to the facility could cause you to lose your business altogether. Understanding your risk and having the manufacturing insurance to cover your losses can often be the difference between a business that fails and one that is both safe and productive.

Procurement Skills: How To Demonstrate Your Value To Your Organisation

As procurement professionals we have to continually demonstrate our value to our organization by focusing on the key activities that deliver the most added benefits. What gets in the way of doing this is the myriad of other things that we have to do each day. Often there is more to do than we are able to achieve in the time available to us.

At this point we need a good process for prioritizing our tasks, planning our work and working our plan. The best analogy I have ever heard on prioritizing work came from Stephen Covey; it is called the “rocks, pebbles and sand” analogy for time management.

The story as told by Mr Covey is that an expert was addressing a group of business students. He reached beneath the desk to produce a large glass container and proceeded to fill it with rocks. When he could fit no more in he asked the group whether the container was full to which the group replied yes it was.

He then produced some pebbles and through a process of shaking the container managed to fit them all in the gaps between the rocks. Similarly, he managed to fill the gaps between the pebbles with sand. The group then thought the container was full until the expert successfully poured a jug of water into the container.

The lesson of this story is clear. If the container represents the time we have available to us in a period of time and the rocks, pebbles, sand and water represent the tasks we have to carry out then we can only do them all if we do the rocks first and the rest in order of size. In other words, start with your biggest tasks first and only go to the next level of tasks once the big ones are complete. If you do the tasks the other way round, you will never get to the big rocks (tasks).

So what are the big rocks that procurement professionals need to do first before they give their attention to the smaller tasks? I would suggest the following:-

  • Understanding your supply markets – what is their scope, who are the major players, are they growing or declining, is there scope to bring in new entrants and so on.
  • Understanding the demand for products and services in your organization and how this relates to your supply market knowledge. For example, is there a need to develop a particular market by stimulating innovation or attracting new entrants?
  • Organizing price and cost analyses and carrying out bench-marking exercises to understand the opportunities for savings. This might be linked to value analysis and value engineering exercises.
  • Carrying out supply chain risk assessments so that you understand the potential vulnerability for your organization and then put in place effective monitoring and mitigation.
  • Working with key suppliers to bring about product, service and cost innovations, improve delivery processes and carry out joint planning and product/service co-design (all part of a supplier relationship management program).
  • Building effective working relationships with other parts of your organization.
  • Measuring performance (both the procurement organization and suppliers) as the basis of designing and delivering improvement programs.
  • Continually improving your capability through knowledge exchange, training courses and coaching.

Do these big rock activities well and you will show your organization what great value you can add. This then becomes a “no brainer” case for investing in more resource to do the other, smaller tasks if you can’t do them all yourself.

Freight Forwarders – Great Help for All Transportation Requirements

A freight forwarder is an agent hired by importers, exporters and companies to efficiently and safely transport goods from one international location to another. Used for multi-national or international import and export, freight forwarders do not in most cases perform the transportation task by themselves. They actually serve the purpose of establishing an effective communication between the client and the transportation services, thereby playing the role of an intermediary between the two.

A freight forwarder takes full responsibility of organizing and handling the large number of carriers, legalities and requirements involved in transporting goods internationally, thereby relieving customers completely of the hassles and botheration involved in the process.

These agents make sure that they use the most efficient, reliable and safe transportation means for delivering your goods to the desired location, with regard to the type of goods and your individual transport requirements. As per the situation and requirements, they make use of all kinds of freight operating systems, including air freighters, ocean liners, trucking companies and rail freighters. Whatever the means of transport, they guarantee the delivery of your goods on time and in the best condition. They always aim at offering the most affordable rates by negotiating with the freight operators to take the most economical and reliable route while transporting the goods.

The function of a freight forwarder may vary to some extent depending on the client requirements and type of goods. However, some of the common activities performed by them include:

  • They play a significant role in determining and organizing the most suitable transportation route based on the type, fragility or hazardous nature of the goods to be delivered.
  • Negotiating with the freight operators on the costs of handling and transporting the goods.
  • Taking care of the safety of the goods by ensuring the most efficient and reliable packing, warehousing and delivery.
  • Verifying and arranging necessary documents required for clearing customs, meeting insurance needs and obeying the rules and regulations of overseas countries.
  • In case of any damage to your goods, they take full responsibility of arranging for the insurance claims.
  • Using various advanced methods, including internet technologies, e-commerce and satellite systems to facilitate customers with real-time tracking of their goods.
  • Serving the purpose of making as well as collecting payments on behalf of the customers.
  • Verifying the urgency of the delivery in order to determine the means of transport. For example, they opt and arrange for air transport for goods that are of high-value and need to be delivered on an urgent basis.

A reliable and reputed freight forwarding service has the expertise and skill to provide efficient transportation services while saving their clients a great deal of time and headache required to handle such procedure. They efficiently take care of all the necessary requirements involved in transporting your goods internationally. These include maintaining effective communication with all parties involved, handling and storing the goods in the most appropriate manner and delivering them to the desired location in the best condition. For any company having the requirement to transport goods internationally, a freight forwarder can be of ultimate help.

Why to Choose a Lead Generation Service?

Lead generation is a critical component of online sales and a proven strategy for an organization’s profitability.

Firms generate around 60% of more sales with the process of online lead generation than traditional methods of marketing.

A reputed service provider offers a wide range of online marketing services, including search engine optimization, paid search, email marketing, social media, telemarketing and traditional mailing. There are three main parameters to consider while planning an online sales strategy for an organization.

Tracking

Tracking the performance of a lead is essential to map its progress towards making a sale. After the initial contact with a potential lead, service providers track its performance in order to instigate to turn it into a buyer and help in achieving the sales target of an organization.

Outsourcing firms empower entrepreneurs to track a lead’s behavior, for instance, how likely they are to buy from an enterprise or what kind of response do they give to sales professionals during follow-ups. Service providers increase the chances of making a sale by mailing or calling the leads just when they need it.

Reporting

Enterprises that want to outsource an online marketing service rather than doing it in-house, can take the help of service providers. These vendors do a proper analysis and provide reports of the progress of a marketing or sales campaign to an organization. This helps in exploring the strengths and improvement areas of engaging prospective customers online.

Help & Support

Organizations strive to make productive sales. By implementing effective marketing techniques entrepreneurs can do so efficiently. With a quality sales mechanism, service providers bring new customers on-board, while entrepreneurs focus on serving existing customers better.

Some of the popular ways of generating leads today are via:

  1. Banner Ads
  2. Pay-per-Click (PPC) campaigns
  3. Viral videos

Out of all, although PPC ads might generate immediate results, though, organizations need to spend continuous money on this to fetch desired results. Apart from the ongoing expenses, the quality of leads generated from PPC tends to be lower than those generated from other organic channels.

There are plenty of people who want to buy what enterprises are selling. The problem is finding those customers and letting them know about the service offerings of an enterprise.

A good marketing service helps an entrepreneur to connect with its potential customers in order to make maximum sales. Most marketers target people who are already thinking of buying a product or a service. This is done by using online research and marketing techniques.

Being one of the most popular ways of online marketing, lead generation enables businesses to:

  • Regulate pricing on a per lead basis
  • Select the product or service entrepreneurs wish to offer to its prospects
  • Choose the geographical area which interests an organization
  • Control the number of leads an organization wants to receive per month (it helps in budgeting)

What You Need To Know About App Notifications

Notifications rank amid the most widespread features in mobile apps. Whatever they may concern – a message or a comment in a social network, an update of an app, an announcement or a reminder – notifications are made to bring useful information to users in a convenient way. However, these seemingly simple parts of your software require as much thinking as anything else, especially in terms of the message you want to send. After all, if you pay less attention to tinier things, it’s much easier to make them bad.

What’s In A Notification?

Apple divides notifications into local and push (remote) ones. The difference has been very clearly set by Apple:

– Local notifications are scheduled by an application and delivered on the same device.
– Push notifications, also known as remote notifications, are sent by your server to the Apple Push Notification service, which pushes the notification to devices.

Aside from alerts and banners, notifications include sounds and badges, as exemplified by iOS. This is what’s visible to users. Badge numbers usually indicate a number of specific things (upcoming events, unread messages, or updates /files to download). An app can also specify a short distinct sound to alert the user.

Functional Notifications: Right Time, Right Place

Local notifications are delivered to users when the app runs in the foreground. They are often used for asking users to rate the app and write a review, offering rewards, offering to download and install a new update, as well as offering to show new features afterwards. All this works for encouragement of users, for the sake of rich experience.

Push notifications involve interactions with the server, and they are usually delivered to users when the app runs in the background. While local notifications engage users, push notifications draw users back to the app.

In a nutshell, quality of the message defines its success. Both push and local ones are widely used in mobile marketing. And it’s quite easy to keep in mind the following things that will help your notifications be healthy.

Notifications In Marketing: How Not To Overdo

Notifications are made to draw users’ attention. But for the same reason they get overused, since any app owner can find so much to inform users of. But notifications in marketing must mean effective dialogue and clear answers to their questions, not mobile spamming. Let your users decide whether they want to receive anything, how they will receive it, and which topics would be relevant for them.

– Abusive apps are generally hated – irrelevant and interruption notifications are treated by many as eye-offenders, and are hated as much as irrelevant ad banners with striking colors. While users love the value that’s given by apps, they hate everything valueless.

– Content and frequency of notifications matter. The less personalized these notifications are, the more annoying they will seem to users. Different users find value in different information and different message. Then they can decide whether to open the app or dismiss the notification.

– Timely notifications mean success. The schedule of notifications must be properly written, with adjustments to time zones. They can be recurring – daily, weekly, monthly, etc.

– It is always recommended to take notice that push notifications, requiring Internet access, drain the smartphone battery – another good reason for not to overdo it.

The rule here is turn to the right people with the right offer and be moderate at that. Unfortunately, each of us must have encountered at least one app where this rule is broken to a certain extent. Instead of location-aware and relevant offers, news, and reminders, users can simply get a perfect anti-engagement tool, which will be abandoned.