Business Growth Leveraging Your Personal Brand

Marketing is like sex. Everyone thinks they’re good at it.

– Steve Tobak

We are in a golden age of solopreneurs: independent, innovative experts who are turning the traditional working model on its head. No longer content with working under layers of organizational management, workers around the globe are increasingly making the decision to take full control of their careers. To carve their own niche and capitalize on their skills. To join the solo revolution.

And you are one of them. A revolutionary!

Creating your own brand has never been easier. With the explosion of social media, solopreneurs have immediate access to billions of people around the world. You can speak directly to anyone, anywhere, at any time. Likewise, the number of services and products consumers have instant access to is infinite. Neither business nor buyer is bound by location anymore.

It is an incredibly liberating age. But it’s also one that some entrepreneurs and businesses find overwhelming.

We’re Living in a Digital-First World

In his book Ctrl Alt Delete, Mitch Joel discusses the term “digital first”. He reveals the five key movements that organizations must embrace to future-proof themselves – or go out of business. One of these shifts is the fact that now, the first place your brand and business are validated is online. Essentially, the internet and social media have the power to make or break your chances of success.

Serial entrepreneur Gary Vaynerchuk is a great example of how to cultivate a successful business by leveraging digital media. Born in the Soviet Union in 1975, Vaynerchuk immigrated to the United States in 1978. From humble beginnings, his father went on to own a liquor store in New Jersey. In the early days of the digital-first world, Vaynerchuk could see the burning potential of his father’s business. After graduating from college, Vaynerchuk transformed the liquor shop into a retail wine store, which he named the Wine Library. In 2006, he started a daily video blog, Wine Library TV. This hugely popular webcast turned him into an internet celebrity. It attracted 90,000 viewers a day and led to a flurry of TV and speaking engagements. In just six years, Vaynerchuk grew the family business from $1 million a year to a whopping $50 million a year.

Not too bad for a small family business, right?

So, as you can see, traditional marketing has been blown out of the water. We’re no longer restricted to cold calling and setting up meeting after meeting to generate leads and sales. Digital marketing has opened an array of cost-effective avenues for self-promotion and lead generation. Sales are now about leveraging your social networks, engaging with people online and educating.

This is, essentially, the social sales model: (see link below)

Today, the businesses and entrepreneurs that make the most impact on their audiences are role models. They’re trusted advisers who create tribes – powerful online communities that help their brands grow. They educate and provide solutions. They’ve jumped on board the social sales train and embrace the connection economy whole-heartedly. Because if you don’t, you get left behind.

But we can’t rest on our laurels. We must build on this massive sales reform and look to the future. We must become industry ambassadors. We must become thought leaders who engage meaningfully with our followers, share generously of our expertise and regard our audiences not just as leads or dollar signs, but as lifetime partnerships.

Why Stand Out from the Crowd

Solopreneurs are the way of the future. They account for 61% of Australian businesses[1]. And with the advent of freelance sites such as Upwork, 99designs, Freelancer and Airtasker, an increasing number of Australians are freelancing. According to freelance marketplace Elance-oDesk, 30% of the Australian workforce – or 3.7 million people – undertake some sort of freelance work[2].

Digital marketing presents an enormous opportunity for solopreneurs. According to Ipsos Open Thinking Exchange, the average person spends two hours a day on the internet. Furthermore, IBM’s Global CEO Study found that CEOs believe social media utilization for customer engagement will increase by 256% over five years. This means social media will become the second-most popular way to engage customers after face-to-face communication.

Social media has created a level playing field. It’s cheap and readily available. You don’t need large amounts of money to build a business. You don’t even need an existing client base – you can start one from scratch online. The internet has given everyone the potential to create a successful solo business.

But there’s a downside to this equal opportunity. Despite the accessibility of social media, one of the biggest challenges entrepreneurs continue to face is finding leads and retaining clients.

The digital marketplace means you’re competing against everyone else with a business like yours. You can’t simply create a LinkedIn or Facebook account and expect clients to come to you. How will they know you’re there? What makes you stand out? When everyone else is pushing their own unique selling point, what will make people choose you?

In a world where customers have immediate access to information on every kind of business around the world, it’s hard to cut through the noise. To gain that competitive edge, you must create a connection.

Being a solopreneur is not enough. You must bond with your audience by offering more than your products and services alone. You need to educate, lead and gain trust. You need to make a real difference to the lives of your clients.

Position, Position, Position

Positioning is fundamental to creating trust and having influence. It’s more than just creating an image. It’s about owning your space in your industry. It’s about flexing your expertise, starting conversations, changing the game, creating engaging content and enlightening others. It’s about being the go-to expert for peers and clients needing guidance.

And it’s what leads to sales.

When you have a rock-solid positioning, your return on investment is second to none. Digital media and technology company Burst Media’s 2014 Influencer Marketing Benchmarks Report found that on average, marketers who implemented an Influencer marketing program in 2014 received $6.85 in earned media value for every $1 of paid media.[3] The primary tools used in Influencer marketing were:

Blog posts
Social syndication and branded content distribution
Influencers and influential content

Blogs. Content. Social media. These are indispensable, cost-effective tools if you want to elevate your positioning from business owner to leading industry expert. And they are what will build your audience’s trust in you.

Using Advertising Flags to Increase Your Sales

If you are going to establish a new business, know that it is not going to be an easy job. Starting a business is not about setting up a new office. As a matter of fact, the most difficult part of running a new business is getting it promoted the right way. Nowadays, you can use advertising flags for the promotion of your products and services. You can find a lot of promotional tools in the here and now. As far as choosing marketing tools is concerned, you have a lot of things to choose from. One way is to use advertising flags. Let us know more.

Advertising flags

Since technology has introduced so many ways of promoting products and services, the conventional methods have experienced a drop in popularity. They have not lost their usefulness but new methods have rose in popularity with the passage of time. Flags for advertising were used in the past and they are still very effective.

If you have made your mind to make use of this marketing tool for your business, we suggest that you learn to use them well. Given below are some tips that may help you.

Offer discounts

You can make your customers glad by offering special discounts. And for this purpose, this tool can work in an effective manner. All you have to do is put these flags on the sales counter or other areas of your office or store. The thing is that you have to place them somewhere where they can catch the eyes of the visitors.

New products or services

Another way to use them is to put them outside your physical store like the car roofs, hotels, shopping malls, busy streets and restaurants, just to name a few. if you have a new product or service to promote or you want to give a huge discount, this marketing tool can help you a lot. Just put them somewhere where you know that a lot of people see them.

Online business

The use of advertising flags is not limited to new launches and deals. You can also use them for improving your web presence, and endorsing different contests, just to name a few.

Trade shows and exhibitions

If you are going to take part in a big exhibition or show, you may be excited to see a huge audience. You may want to let the people know about your presence or participation in the event. If your prospective customers don’t know about you, they are not going to get in touch with you. Therefore, what you need to do is make them aware of your presence in an easy way. And one way of doing so is to use a promotional flag. All you have to do is put them up at the right place so that others could see it.

Business Package Become A Casualty

Every holiday season, from late October through January, finding a reliable courier or shipping company can become a nightmare. Time sensitive packages are not always given top priority by the big courier services because of their high demand for deliveries during the holidays.

Businesses who rely on courier services throughout the year know the holiday season will become a problem for them due to the overwhelming of daily consumer shipments. Whether it’s a gift being delivered across the country or a medical lab needing sensitive packages transported a few miles away, all packages are treated the same. That means without proper care!. How many times have you seen “FRAGILE” on a package only to receive it smashed. It almost seems some courier services enjoy damaging packages. They think tossing it into the back of the truck is careful. Or rolling it like a bowling ball is fun. Well, not to the medical labs, dental offices, hospitals or other businesses that hope their package is treated with care.

Unlike a consumer who can pre-schedule their package to be delivered, many businesses do not have that luxury. Flexible delivery dates are not part of the business world. Too often a special delivery package needs to be sent within a few miles. It could be within a 100 mile radius or just a 10 mile distance. No matter how far, the package needs to get there NOW.

Don’t wait for your packages to have these issues with your existing courier service during the holiday season. One reason why this happens is they hire temporary drivers and those drivers might not be familiar with the area. And more than likely, they are paid by the hour, so what’s another hour or two on the road to them it’s more money! Managing time-sensitive packages like medical supplies, medial lab tests, or legal documents can get lost easily during this busy season. Local same day courier services are small enough yet large enough to give you the personal care for all same day deliveries.

Isn’t it be time you find a local courier service that is reliable and doesn’t hire temporary drivers? If your business has packages that need to be delivered within 100 miles, ask your business friends on who they use for their deliveries and if they are satisfied. Be sure they have a solid reputation with medical labs, hospitals, pharmacies, dental labs and other businesses that require sensitive packages to be delivered on-time. Many businesses require same day delivery!

The Strategies to Empower Your Call Center Business

Running an operationally efficient call center that delivers a high-quality customer experience can be a difficult objective to achieve. Consumers are becoming increasingly know-how and their expectations for quality customer service and support is steadily growing. Most corporations may see a contact center as an added expense but as you weigh things down, you find that a call center is a necessity for your business to thrive. It is quite a task to systematically deliver excellent customer service while cutting down additional costs. This may seem intimidating, but it is definitely possible to transform your contact center into a profit-producing asset. But it is difficult to handle a call center with the upper level of customers’ satisfaction.

Here, I am going to represent some ideas of specific strategies to empower your call center business to get the high level of customer satisfaction which will affect your sales graph positively.

Support social media:

While the phone remains at the heart of customer contact centers. There is an increasing need to effectively manage data from multiple channels thanks to the exponential rise in social networks like Twitter and Facebook. This requires solutions that have both the intelligence and flexibility to adapt changing market and consumer needs.

Social media has empowered consumers to become broadcasters or journalists, so speedy and flexible customer service is critical. A complaint sent via Twitter that is left unanswered could spread internationally overnight.

Empower your employee:

Employees are the main factor of a call center who have to communicate with customers directly. We can say that the employees are the heart of a company. So, enable your employees to make their own recommendations on improvements, after all, they are much closer to the working procedure than senior management.

A focused call center can help a brand realize its goal whether that be higher levels of customer satisfaction, more revenue per customer or driving increases in sales. Establishing the right policies and working practices can empower call center employees to support the brand and the business.

Refining Your Customer Service Strategy:

Your customer care center will work in tandem with your call center software to create synergies in your customer service department. One of the biggest advantages of this software is its ability to collaborate with your customer history. For instance, say you get calls from a long time customer on a monthly basis. Call center software can be set to display “screen pops,” which allow the agent instant information as soon as the call is answered, reducing call times and customer satisfaction. Screen pops can be customized but most commonly will include customer purchase and return data on every inbound call.

It doesn’t matter if you are making inbound or outbound phone calls providing customers and prospective clients with the right answers, faster can really streamline your sales efforts.

Know your customer:

Understanding the demographics of your customers is a key first step toward determining which tools and approaches will best help you achieve your business objectives. For example, tech-savvy customers will likely expect to connect with you through more technical channels, such as online forms, chat sessions, or social media drove community-based solutions. Less tech-savvy customers, on the other hand, may require more traditional, higher-touch solutions, such as phone, fax, or email.

Cutting Costs Without Reducing Your Team

One of the things that many businesses around the world are notorious for is layoffs of their workers when they have to cut costs. It appears as though the least required asset for these companies is their workers. As brutal as it may sound, many businesses reduce their team sizes to reduce their costs every day. It is quite surprising because there are in fact dozens of different ways for businesses, especially small ones, to cut their costs without sending their employees home. Not to mention, small businesses aren’t in the best position to terminate their employees when they are already struggling with growth and expansion.

Let us first look at the circumstances and reasons why small businesses resort to firing their employees and terminating their contracts.

Reasons Why Businesses Terminate Their Employees

Your Employee’s Performance is below Requirements

The biggest and probably the most valid reason for firing an employee is when they are not able to perform according to the set targets. Despite this being a valid reason, you should always follow the complete procedure and let go of your employee most ethically and professionally possible. Tell them that they also have the right to quit a company when a company does not pay them as promised and vice versa.

Your Employee Isn’t Honest

You have noticed that your employee is not honest. They try to spend time doing nothing behind your back and are interested in things that they should not be concerned with. It is a risk to have such a worker working at the company.

Your Employee Is Having a Hard Time Assimilating

One of the reasons why many employees are not able to give their best is because they can’t fit in the culture of your workplace. It’s either their religious, personal or moral beliefs that don’t let them feel being a part of the team.

Your Employee Doesn’t Care

Believe it or not, some employees don’t care about the rules and regulations of your workplace and being at a professional place. They bully people around them, try to act pretentious, are not punctual and do not pay any attention to the dress code policy.

Your Employees Cost You Too Much

This is quite an oxymoronic situation where the people who bring you business are the ones costing you money. Sometimes, companies become financially weak, and the only way they have to reduce their costs is firing employees. This helps them save money on employee compensation, bonuses, and incentives.

Is Employee Termination the Only Way to Cut Costs?

Not at all! There are many other ways for companies to reduce their costs without letting go of their employees. Here are some.

Negotiations with Vendors and Suppliers

You can look into your current list of suppliers and vendors and look for opportunities to reduce costs. You have to realize that there are group purchasing organizations developed specifically for this purpose. Furthermore, there are online search engines designed specifically for businesses where you can find other businesses that can help you reduce your costs.

Buy in Bulk

One simple way to reduce your costs is to purchase in bulk. Whether you are buying products or subscribing to software or online platform services, bulk purchases will always help you reduce your costs. As a business, you are subscribed to dozens of different online services and buy various items on a monthly or weekly basis. Buy them for several months or a complete year to save your costs.

Reduce Lavish Expenses for Now

It is amazing that businesses offer their employees with refreshments, coffee, and teas for free, but there is a time when you can do this with ease. Until and unless you have reached a point where affording such luxuries do not bother you at all, do not introduce them.

Invest in the Right Technology

Whether you are buying an electric generator for your office, bulbs and lights, ceiling fans, air conditioning units or machinery, you must invest in latest and energy-efficient technology.

Market Wisely

Marketing can suck a lot of your capital out of business depending on the type of marketing you are doing. However, it will be rewarding for you if you use analytical data to narrow down only the marketing campaigns that are lucrative for your business. Spend on them and keep away from spending on marketing efforts that have not yielded any good results.

Similarly, you can find many other ways to reduce your costs without sending your employees home.

Risks Associated with Firing Your Employees

While firing your employees should be the last thing on your list of methods to cut costs, you must also know the many risks that come with employee termination. Here are a few.

Sharing of Company Secrets with Competitors

When employees are not happy with your decision of firing them, they may not care about what action you can take against them. They may go for interviews with your competitors and share your trade secrets. This can be a big set-back for you if your competitor decides to take advantage of the situation.

Lawsuits

When employees believe they have been fired based on unreasonable grounds, they may try to take you to court. If any wrongful termination is proved, it can be expensive for your company. Always be sure to complete the procedure of termination or make sure the termination is justified.

Attack on Brand Image through Social Media

Today, people have a voice, and some people are ready to listen to their voice. Social networking platforms are great places for employees to discredit your brand and slander your image if they believe they were terminated by you wrongfully.

Bad Performance of Existing Employees

It does not matter how much you care about your employees. They may have a stronger connection among themselves than they have with you. Therefore, when you terminate an employee and cause some dissention among the ranks.

So, it is highly recommended that you consider the many other ways of cutting costs for your small business before choosing to terminate your employees.

Tips for Professionals in the Construction Industry

Preparing a resume that is organized, succinct, and eye-catching is one of the best ways for construction professionals to launch a fruitful job search. Eye-catching resumes typically feature highly desired skill sets, relevant certifications, and impressive projects that were completed ahead of schedule and within budget. Below are ten simple resume writing tips that everyone in the construction industry should follow.

1) Tailor your resume to the type of position you are seeking. Employers are often searching for candidates with a specific set of skills. Review commonly required skills for the type of position that you are seeking and be sure to include references to your skills in those areas. Examples of specific skills that are frequently sought in the construction industry include:

Expertise in construction law
Incorporation of sustainable design strategies
Equal Employment Opportunity Employment expertise

2) Include the number of people you managed. It is particularly important to mention work experience that involved supervision of multiple teams of people or a large number of workers. Hiring managers recognize that there is usually a big difference between a candidate who has managed a team of 15 laborers and a candidate who has overseen 150 laborers.

3) Highlight relevant certifications. Industry certifications set professionally trained candidates apart from the pack and often instill confidence in recruiters and hiring managers. Examples of key certifications to consider including are as follows:

Certified Construction Manager (CCM)
Construction Safety Certification
OSHA Hazardous Waste Operations & Emergency Response (HAZWOPER)
Any CPR or First Aid related certifications

4) Highlight three or four of your most notable projects. Be sure to reference the budgets associated with each project to provide hiring executives with an idea of the magnitude of the ventures that you have overseen. You can also showcase your flexibility and breadth of experience by including a diverse collection of projects within the public, commercial, and residential construction arenas.

5) Showcase successful projects that were completed ahead of time or under budget. Continued construction labor shortages are leading to an increase in project delays and overspending. Completing projects ahead of time or under budget is more impressive now than ever, so construction professionals should not be shy about highlighting their ability to exceed client expectations.

6) Reference familiarity with special tools or software. Remaining competitive in the construction industry requires a commitment to learning the latest cutting-edge

Building Information Modeling (BIM) software
Computer-Aided Design (CAD) software
Familiarity with 3D visualization and architectural animation

7) Prepare an impressive portfolio of references. Include people who can provide feedback regarding your skills and aptitudes. Additionally, if a specific skill is required for a position you are actively pursuing, be sure to include references who can discuss your achievements in that area. For instance, if a position requires a candidate with a history of supervising 100+ workers, make sure that the references you include can speak about your ability to oversee multiple teams of workers.

8) Include your LinkedIn URL. A growing number of hiring managers and recruiters are looking at LinkedIn profiles to confirm candidates’ legitimacy and industry connections. Make sure that your profile is up to date and that there are not any consistencies between information on your LinkedIn profile and your resume.

9) Reference any awards or special recognition you have received. Awards that are relevant to the company or position for which you are applying are especially helpful. Examples of relevant awards include the following:

Associated Builders and Contractors, Inc (ABC) awards for excellence in construction
Construction Industry Safety Excellence (CISE) awards for safety improvements
Any local or state awards received for outstanding achievements in the construction industry

10) Seek the input of an expert staffing professional. Enlisting the assistance of a staffing agency is one of the best ways to ensure that your resume is professional and complete. A dedicated agency representative can also provide assistance with career coaching and other job-related activities. Ideally, the agency you choose should have decades of experience providing guidance to professionals within the construction industry.

The role of a well-organized resume should not be understated. By following the tips above, construction professionals can enhance their chances of grabbing the attention of hiring managers.

Catering Equipment for Year End Functions

It’s that time of the year when holiday cheer is in the air and companies are in full steam with planning their year-end functions. That means they are actively looking for a venue that will make their function a special one. They want to ensure that the venue looks good, food tastes great, and that all the facilities are there to make for a convenient and fun evening. Therefore, it is time for you to prepare your venue for the busy season ahead.

For small to large year-end functions you will need the following catering equipment.

· Robot Coupe Combo Food Processor. Food preparation is usually the lengthiest part of the cooking process. The Robot Coupe Combo Food Processor will enable you to automatically cut, slice, and grate vegetables thus saving you valuable time.

· Anvil Potato Peeler. If you’re serving hundreds of guests you’re going to have to peel a lot of potatoes. The Anvil Potato Peeler is a robust unit that automatically peels 12 kilograms of potatoes in 2 minutes.

· Chafing Dishes. For large numbers of guests, it can be challenging to keep a lot of food warm. They are also beautifully designed with a polished finish. This is a great way to keep food heated while it is waiting to be served.

· Bussing and Transport Carts. You’re going to need to clear up the dishes from at least 10 guest tables if you have a hundred guests. A bussing and transport cart will allow the waiters to quickly clear the tables and move the dishes to the kitchen. This will also minimize breakages.

· Water Jugs. Placing a jug of water and a jug of juice on each guest table will make them feel welcome.

· Dinnerware. For catering purposes you will need more than enough dinnerware such as plates, side plates, cups, and saucers. Also make sure you have drinks, wine, and champagne glasses. If you are serving a hundred people, ensure that you have dinnerware for 110 people. The additional amount of catering equipment is a contingency for any eventuality with breakages or damages.

· Urns. Once guests have had their meal they may want to enjoy a cup of hot coffee or tea. Having a coffee/tea station with an urn filled with hot water will keep your guests satisfied.

· Scotsman Ice Machine. A lot of cool drinks and alcoholic drinks are usually served at year-end functions so the demand for ice is very high. You will need to provide ice for hundreds of guests and their multiple drinks. An ice machine constantly makes ice on demand so you won’t run out of ice mid function.

· Commercial Refrigeration. You will need to keep a lot of drinks cold throughout the function so make sure that you have a refrigerator that can accommodate all the drinks.

Global Greenhouse Sector

What exactly is a Greenhouse? It is a name given to a structure with roofs and walls made primarily out of a transparent substance like glass. Within a greenhouse, plants that need regulated climatic conditions are cultivated with an aim of healthier output. These buildings vary in size from smaller sheds, to larger commercialized structures. In this current scenario, greenhouses are part of modern-day farming which is focused towards protected cultivation of plants in an enclosed shelter, without allowing any type of damage to the product as well its nutrients.

People who love home-grown veggies and fruits will definitely prefer a greenhouse. This is due to its ability to provide an effective method to cultivate plants protected from the harsh external environment. Greenhouses are usually equipped with clear or glass-plastic walls that enable them to preserve heat, while also allowing light to enter. The resulting situation brings the ideal factors for cultivating many kinds of plants.

Quite a number of commercial glass greenhouses are categorized under innovative production houses for flowers and vegetables. The active greenhouse market trends are surely leaned towards modern facilities. The inclusion of heating, lighting, screening installations etc., are needed for the automated growth of plants. Moreover, various techniques are implemented for ensuring a significant decrease in production risk before the cultivation of a particular crop.

Smart Greenhouses

To meet the needs of the sector, greenhouses are produced for high dependability and performance. These types of structures offer valuable data regarding a material’s stability, composition, response to wear and tear atmosphere and external factors. Greenhouses thus contain applications for different types of processes like food production and scientific research.

For instance, the smart greenhouse is an innovation in farming and is a climate managing, a self-regulating procedure that is perfect for plant survival. It helps to create a micro-climate environment which is like a new climate in a restricted zone. This zone is created by the use of sensors and various applications. The smart greenhouse contains different components like monitoring system, actuators, and control system. The concept of smart greenhouse aims to ease growth situations for plants and creates an autonomous growing process.

Extended Growing Season

Plants grown in a greenhouse are not subjected to the same degree of temperature differences which is needed for plants cultivated in an outdoor garden. Based on latest trends, greenhouses trap radiation that comes from the sun into its insides and enables the retention of heat within the enclosure. The controlled climate that is achieved in a greenhouse helps farmers to lengthen the growing season of plants which may not survive the colder climate outside of the greenhouse. This allows consumers to buy locally cultivated vegetables, flowers, and fruits which are out of season.

Control over the Produce

People without a garden are bound to buy their food at the groceries or farmers’ market. On the other hand, commercial farms usually use toxic pesticides and chemicals, to enhance the living situations of crops and improve production. When businesses try to prepare a greenhouse industry analysis, the first aspect that they learn are the crucial advantages that are connected with the implementation of greenhouses.

A test conducted by an environmental group revealed several vital facts. It found trace amounts of toxic stuff over the produce even after the harvest. Greenhouses help farmers grow their own food to gain absolute control over their environment. This process produces tasty and fresh food without the risks of toxic chemicals, which can potentially be hazardous.

Food Boost from Plant Isolation

A greenhouse maintains the plants in isolation, preserved safely from the external world comprising pests, rodents, and insects, along with other animals. According to the research gathered by big universities, gardeners must isolate their plants by using a greenhouse which is sealed and caulked. An efficient greenhouse with absolute isolation and tightly sealed, along with expertly managed air flow which offers protection from insects, pests and even from diseases should be preferred by the farmers.

Your Business Needs Steady Cash Flow

The ability to make critical purchases from your vendors, pay down loans, and meet employee payroll has become a common problem among businesses across all industries. Cash flow has always been a major issue with all businesses and without positive cash in your bank your business could fail. By the time a business realizes their cash flow isn’t going to support their payroll, or pay vendors, the owners make rash decisions by going to companies/banks that can destroy their business.

If you realize your business is about to fall into this position, don’t panic. Review your financial situation with your accountant or CPA. But don’t act too fast. There is another option.

So what can you do to avoid this problem?

Before telling you the solution, let’s talk about the 3 things you should NOT do.

1- Bank Loans. If you think a bank will help finance your old or slow paying customers, well they are not.

2- Factoring Invoices or Receivables. Another myth. When companies rely on this method of cash flow, it just reduces your profits. Plus, once your invoices or receivables have been factored, most often this “third” party who now owns them will be so aggressive with your customers to collect the money that it can ruin your business by losing a customer.

3- Collection Agency. If all you want is someone to harass your customers, then call a collection agency. Odds are, they will just irritate your customers with strong-arm tactics that never work and here again you will lose another customer.

What you need is positive cash flow, right? Well you can have positive cash flow and retain your customers by using a reputable company that knows how to talk to your customers in a manner that will actually convenience them to make timely payments without losing them as a customer.

A credit management system can provide effective cash flow by acting seamlessly with your accounting department. This should NOT impact your accounting staff when handled properly. The slow paying customers and poor receivables from your accounting department should be quickly identified and presented to management in a timely manner. It is best you do not use a middleman, or off-shore calling, These will just hurt your business more because your customers know these types of calls who only want to collect the money, not help make a payment plan.

There are many articles to help find a good credit management resource. Do your research and seek out those that have a solid reputation and work with you as your in-house accounting department.

Maintaining Healthy Relationship With Office Colleagues

As an employee, you will be spending maximum hours of a day at the workplace. In a professional world, as contacts expand, it is equally important to build a good relationships with co-workers. Since company environment will always be a mix of people from various backgrounds, getting along with all of them can seem a herculean task. Employers today want individuals who are good at building relationships, communicating efficiently and gel well with the team. Here are ways using which you can build healthy relationships with colleagues and develop better association with them.

Learn more about your colleagues

Get to know more about your colleagues by asking them about their dreams and values. You can have open conversations with them during coffee breaks and learn about their background, knowledge or skills they own. Observe what type of conversations they prefer and encourage sharing of new ideas in the group. Invite them for a team lunch or an outing to build the right camaraderie and foster relationships.

Have mutual respect

When you are working in a team, allow every member to share his/her thoughts on a particular topic. It shows that their opinions are given the same value as much as of others. This facilitates creativity among the members and helps to build strong relations right from the root as a courtesy is expected to be followed.

Communicate effectively

Be professionally honest and positive when you talk to others. Even if you are pressing a point during discussion, be ready to listen to what others want to say as they might bring out a different perspective on the topic. Never have a ‘know it all’ attitude or be arrogant in front of co-workers. Also, if you have initiated a discussion, encourage others to participate in it.

Be a helper

It might happen that a colleague is staying beyond the work hours or showing up early to complete a project. You can try to help him/her in ways that are possible without jeopardizing your own assigned task. If you are a giver, then there will be greater chances of receiving help when faced with a problem. This is one of the most appreciated qualities in an employee and goes a long way in building successful relations.

Avoid being part of a group

One should try to mingle with all employees at the workplace rather than sticking to only people who fall in your age group. Do not be consistently with people who are in your vicinity or have similar interests. Try to branch out to various employees and get on a comfort level with them. In this way, you can learn more from experiences and avoid being biased. As a result, you will not feel alienated in unexpected situations.

Become trustworthy

When you start working in an organization, you are expected to deliver projects on time and even meet critical deadlines. At such times, how you manage responsibilities and handle targets would be important. You can try collaborating with other colleagues who have expertise on that subject for help. However, if due to certain circumstances you are unable to meet the target, or will be missing the completion date, communicate the same to the concerned person along with a valid reason.

Show appreciation

If you have received help from other to accomplish a task, do not forget to thank that person and give him/her due credits. Praising your colleague and speaking positive things about him/her can go a long way in building healthy relationship with fellow workers.

Connecting with your co-workers and building healthy relationships with them bring out the best in you and also give job satisfaction. Maintain a polite and cheerful attitude at the workplace. If you are on friendly terms with your colleagues in the office, then it acts as a support system, which can help in boosting your performance.